As a third-party logistics (3PL) provider, we depend on modern and reliable communication technology to link our representatives with our clients to meet all of their after-hours needs. We’ve implemented the latest communication channels to keep in touch with our carriers and clients.

To ensure that we never lose communication with our clients, our phone system is accessible by representatives both on the road and at our offices and has a full back-up and redundancy. Our extensive computer network keeps our representatives in touch with our clients anywhere in the world. We also use a secure cloud system to access emails and manage software and data.

We have on- and off-site access to all of our systems, and our data is backed up numerous times a day, so your information is always available and safe.

The BYEXPRESS Logistics Platform (BLP) is at the heart of all our logistics and transportation operations and allows us and you to oversee and manage all operations.

BLP will give you to access to:

• Rapid carrier selection
• Extensive business reporting
• Optimized dispatching and operations
• Carrier compliance management
• Accounting duties integration
• Accurate invoicing and payables
• Customer visibility
• Simpler tariff management
• Accessible shipment history
• Documented customer preferences
• Smooth software implementation
• Custom reports from over 400 data values
• Shipment tracking and tracing

BLP will help take full advantage of our transportation and logistics management functions. Through our customer portal, you’ll be able to oversee and manage various aspects of logistics and shipping, including:

• Report analysis
• Accounting and invoicing
• Real-time tracking
• Real-time order entry
• Client support