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SHIPPING SIMPLIFIED
How to Become a Shipper of Choice
10 Sep, 2019

For a while now, Canada and the rest of North America has been experiencing tight freight capacity.

Analysts expect this to continue for at least the next two years. Many shippers are faced with several challenges such as a shortage of trucking and rail equipment.

Here at BYEXPRESS Logistics, we understand how challenging these times are. If you want to be that shipper that prevents service failures to avoid market loss, you’ll have to be both strategic and tactical. In here, we discuss some of the factors that become a shipper of choice while securing the capacity you need.

 

Develop a freight transportation strategy

If you really want to get value from your business’ transportation and logistics services in these unique times, then the time is ripe for an integrated transportation strategy. 

It’s high time you select a group of carriers to work with while you integrate your freight transportation needs into your business model. You may have to negotiate terms and sign multiyear contracts with service-level agreements for the capacity, price, and service you need. However, you’ll have to be sure these carriers are reliable and will be able to meet their commitments. 

 

Emphasize the need for efficiency

Once you’ve chosen your preferred carriers, embark on open discussions with them about everything involved in your business’ freight operations. It’s very important to do away with things that can impede efficiency and increased costs. Touch on flexibility as it relates to your pick and delivery service needs. 

Check to see if anything can be improved to make both the freight and paperwork available even more quickly. In short, everything that can possibly be done to improve your shipping efficiency without unnecessarily increasing costs should be thoroughly addressed.

 

Make carriers aware of every important info

Providing your preferred carriers with the necessary information will also go a long way to make things easier. These can range from details of shipping characteristics, the freight flows, as well as seasonal fluctuations. 

 

Removing roadblocks at the receiving dock

Discuss at length with transportation companies and get a comprehensive detail of what their delivery process entails. Discuss, and if necessary, visit merchants, stores, replenishment teams, customers, and every person and process involved to remove any possible roadblock. You can also consider following up with carriers as well to ascertain whether these changes have been made.

 

Build and maintain the ‘shipper of choice’ culture

This is far from being a onetime thing; rather, it should be seen as an ongoing process.

By putting in place strategies that will ensure smooth movement of drivers and equipment and cost efficiencies, rate increases will be easily be kept under control.

It also pays to maintain a courteous and respectful relationship with dispatchers, drivers, sales representatives, customer service personnel, and others. Be sure you’re also being realistic with your demands and expectations. 

 

Here at BYEXPRESS Logistics, we believe that shippers need to make a series of tactical and strategic changes to get the best from carriers and the transportation needs their businesses seriously needs. 

These times demand it and only those who are able to adapt would come out on top. At BYEXPRESS Logistics, we are focused on connecting shippers with the best carriers available. We understand how greatly the supply chain can impact both efficiency and the bottom line for most businesses and we are ever committed to helping organizations deliver on this front.

 

Log on to our website www.byexpress.com for free quotes and rates or contact us at info@byexpress.com for more info.